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Henry County PSA approves $50 flat rate reconnection fee


HENRY COUNTY, VA – The Henry County Public Service Authority will be changing its reconnection fee to be a flat rate of $50 following the upgrade of its utility billing software.


Currently, reconnection fees for customers range from $20 to 50 based on the number of previous disconnections and history of non-payment during the course of the past year.


Additionally, customers are required to pay an another $50 to guarantee same day reconnection, according to a news release.


With the switch to a flat rate, the additional charge for same day reconnection will be built into the standard $50 fee.


The release said the change in the reconnection fee structure coincides with the new utility billing software update which is expected to be complete in May or June.


In order for customers to review and pay for services online, a flat rate must be determined for reconnections.


Officials said this will ensure that accurate amounts are reflected in customers’ accounts.


Also during Monday's meeting, the board accepted monthly reports on finance, construction, engineering, safety, and treatment and regulatory compliance.

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